Right to a Refund of Your Order

1. You are entitled to a refund within 30 days from the Products are shipped from the factory in an amount equal to the percentage of the quantity of the Products that were of unsatisfactory quality.
   
2. In order to exercise Your right of a refund, You must notify us of your decision by means of clear statement. You can notify us of your decision via to customer-service@custa.com.
   
3. The refund will be made either by the same method of payment used by You to place the order or by bank transfer as determined by Us.
   
4. We will cover any processing fees associated with a refund.
   

Conditions for Refunds

1. In order for the Products to be eligible for a refund, please ensure that:
   
1. The Products were purchased within 30 days
   
2. The Products have not been used
   
3. The Products must have a quality defect that is visible to Us
4. The Products have been properly managed after delivery
2. We reserve the right to refuse any returns that do not meet the above return conditions at our sole discretion.